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Co-Managed Services

Shared Expertise Partnership

Augment your IT team with our certified experts. Our co-managed model provides ongoing governance, optimization, and support — so you focus on business growth while we handle the technology.

Overview

What is Co-Managed IT?

Co-managed IT is a collaborative service model where your internal IT team works alongside external specialists to manage, optimise, and secure your technology platforms. It's not a replacement — it's a partnership. Many organisations have skilled IT teams but lack deep expertise in specific Microsoft platforms. Co-managed services fill those gaps without the cost of hiring full-time specialists for every technology. AxisOne's co-managed model provides dedicated experts who integrate with your team, share knowledge, and handle specialised tasks like platform administration, security monitoring, performance optimisation, and lifecycle management. The result: your team stays focused on strategic initiatives while our experts ensure your Microsoft platforms run securely, efficiently, and cost-effectively.
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How We Help

Co-Managed Benefits

Proactive Monitoring

24/7 monitoring and alerting to detect and resolve issues before they impact your business operations.

Continuous Optimization

Regular health checks, performance tuning, and recommendations to maximize your platform ROI.

Security & Compliance

Ongoing security assessments, patch management, and compliance monitoring for regulatory requirements.

Dedicated Support

Priority access to certified engineers with guaranteed SLAs and escalation management.

Lifecycle Management

End-to-end management of updates, upgrades, and feature rollouts with minimal business disruption.

Executive Reporting

Monthly business reviews with detailed reports on system health, user adoption, and improvement plans.

Benefits

Why Co-Managed Matters

Extended Team

Access specialised Microsoft expertise without the overhead of hiring full-time specialists for every platform.

Proactive Management

24/7 monitoring and proactive maintenance prevent issues before they impact your business operations.

Continuous Improvement

Regular health checks, optimisation recommendations, and best practices keep your platforms running at peak performance.

Predictable Costs

Fixed monthly fees replace unpredictable break-fix costs. Budget with confidence knowing all support is covered.

Real-World Applications

Co-Managed Use Cases

Microsoft 365 Management

Microsoft 365 Management

Ongoing governance, security configuration, Copilot management, and user support for your Microsoft 365 environment.

Power Platform Governance

Power Platform Governance

Center of Excellence setup, DLP policy management, app lifecycle management, and citizen developer support.

Azure Cloud Management

Azure Cloud Management

Infrastructure monitoring, cost optimisation, security hardening, and lifecycle management for Azure workloads.

Dynamics 365 Support

Dynamics 365 Support

Ongoing administration, minor enhancements, update management, and user support for Dynamics 365 environments.

Why AxisOne

Your Trusted Managed Services Partner

We deliver measurable outcomes through proven methodologies and deep Microsoft expertise.

Certified Specialists

Our team holds Microsoft certifications across all platforms we support, ensuring expert-level management.

Seamless Integration

Our experts integrate with your team using your tools, processes, and communication channels.

Proactive Approach

We don't wait for issues — we monitor, optimise, and prevent problems before they impact your business.

Flexible Engagement

Scale support up or down as your needs change. No long-term lock-in, no hidden fees.

FAQ

Co-Managed FAQs

Ready to Extend Your Team?

Let's discuss how our co-managed model can support your Microsoft platforms. Book a free consultation today.

Book Free Consultation