Custom AI Copilots & Chatbots

Copilot Studio (formerly Power Virtual Agents) is Microsoft's platform for building custom AI copilots, chatbots, and conversational agents. It enables organizations to create intelligent virtual assistants that can interact with customers and employees naturally. With a visual, no-code builder, anyone can create sophisticated chatbots that understand natural language, ask clarifying questions, and provide accurate responses. Bots can be deployed across websites, Microsoft Teams, mobile apps, and social messaging platforms. Copilot Studio integrates with your business data through connectors to Dynamics 365, SharePoint, Power Automate, and custom APIs. This means your bots can access real-time information to answer questions, process requests, and take actions on behalf of users. The platform includes built-in analytics to track conversation quality, identify common topics, and continuously improve your bot's performance. With generative AI capabilities, Copilot Studio can answer questions from your knowledge base without pre-defining every topic.