Our Services

Platform Upgrade

Are you running legacy ERP, workflow, or CRM systems that are reaching end-of-support? AxisOne upgrades your entire technology stack to modern Microsoft cloud platforms — Dynamics 365, Power Platform, Azure, and Microsoft 365 — with zero data loss and minimal business disruption.

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What is Platform Upgrade?

A platform upgrade is the process of migrating from legacy systems — whether ERP (AX, NAV, GP), workflow (InfoPath, Nintex, Lotus Notes), low-code (OutSystems, Mendix), or CRM (Zendesk) — to modern Microsoft cloud platforms.\n\nWe cover every upgrade path:\n• AX 2009/2012 → Dynamics 365 Finance & Operations\n• NAV/GP → Dynamics 365 Business Central\n• InfoPath → Power Apps\n• Nintex → Power Automate\n• Lotus Notes → Power Automate\n• OutSystems → Power Platform\n• Mendix → Power Platform\n• Zendesk → Dynamics 365 Customer Service\n\nUnlike a simple software update, an upgrade is a strategic transformation project. It involves migrating data, redesigning business processes, re-implementing customisations, and training your team on the new platform. Our proven methodology ensures every upgrade is delivered on time, on budget, and with zero data loss.
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Our Process

Our Proven Upgrade Methodology

Pricing & Licensing Analysis

We assess your current licensing, subscription costs, and total cost of ownership — providing transparent comparisons between on-premise, cloud, and hybrid models so you can budget with confidence.

Upgrade Planning & Roadmap

Detailed upgrade roadmap covering assessment, data migration, code refactoring, integration testing, cutover, and post-launch support — with clear milestones and risk mitigations.

Business Process Transformation

We map your legacy business processes to modern platform capabilities — leveraging built-in AI, automation, and standard best practices instead of replicating outdated workflows.

Data Migration & Cleansing

Proven data migration framework covering audit, cleansing, mapping, test migration, and cutover validation — supporting data from AX, NAV, GP, InfoPath, Nintex, Lotus Notes, Zendesk, SAP, Oracle, and custom databases.

Code & Configuration Refactoring

Legacy customisations, reports, and integrations are refactored using modern extensibility patterns — overlayering to extensions in D365, Canvas/Model-Driven apps from InfoPath, cloud flows from Nintex/Lotus.

Integration Modernisation

Legacy integration middleware is replaced with Azure Integration Services, Power Automate, and API-led connectivity — ensuring your new platform connects seamlessly to your existing ecosystem.

Benefits

Why Upgrade Matters

Unlock Cloud Innovation

Move from legacy on-premise infrastructure to Microsoft's cloud, gaining automatic updates, AI capabilities, and global scalability.

Eliminate End-of-Support Risk

Legacy platforms like AX 2012, InfoPath, and Nintex are approaching or have reached end-of-support. Upgrading ensures continuous security patches and compliance.

Reduced Total Cost of Ownership

Replace expensive on-premise infrastructure, licensing, and maintenance with predictable cloud subscription costs.

Modern Business Processes

Leverage built-in AI, machine learning, and automation to transform processes that required manual effort in legacy systems.

Faster Implementation

Microsoft's FastTrack programme and our proven methodology reduce upgrade timelines by 30–40% compared to traditional re-implementations.

Zero Data Loss Guarantee

Our validated migration framework has delivered zero data loss across every upgrade we've completed — regardless of source platform.

Real-World Applications

Upgrade Use Cases

ERP Modernisation (AX/NAV/GP → D365)

ERP Modernisation (AX/NAV/GP → D365)

Full migration from legacy Dynamics AX, NAV, or GP to D365 Finance & Operations or Business Central — including customisations, millions of records, and multi-system integrations. Completed with zero downtime.

Workflow Modernisation (InfoPath/Nintex → Power Platform)

Workflow Modernisation (InfoPath/Nintex → Power Platform)

Retire legacy InfoPath forms and Nintex workflows by migrating to Power Apps and Power Automate — preserving business logic while gaining cloud scalability, mobile access, and AI capabilities.

Low-Code Platform Migration (OutSystems/Mendix → Power Platform)

Low-Code Platform Migration (OutSystems/Mendix → Power Platform)

Re-platform OutSystems and Mendix applications to Microsoft Power Platform — achieving enterprise governance, Microsoft 365 integration, and reduced licensing costs.

CRM Consolidation (Zendesk → D365 Customer Service)

CRM Consolidation (Zendesk → D365 Customer Service)

Migrate from Zendesk to Dynamics 365 Customer Service for unified CRM, AI-powered case resolution, and seamless integration with your existing D365 Sales or Finance environment.

Why AxisOne

Your Trusted Service Partner

We deliver measurable outcomes through proven methodologies and deep Microsoft expertise.

Zero Data Loss Track Record

Every upgrade we've delivered has maintained 100% data integrity — no records lost, no corrupted migrations, regardless of source platform.

Multi-Platform Legacy Experts

Our team has deep expertise in legacy Dynamics (AX, NAV, GP), workflow (InfoPath, Nintex, Lotus), low-code (OutSystems, Mendix), and CRM (Zendesk) platforms.

FastTrack Certified

As Microsoft FastTrack partners, we leverage Microsoft's tools and resources to accelerate your upgrade timeline and reduce risk.

Fixed-Price Options

We offer fixed-price upgrade packages for standard migration scenarios, giving you budget certainty from day one.

FAQ

Upgrade Use Cases

Let's Transform the World Together

Schedule your free 30-minute call with one of our experts today.

Innovation

Cutting-edge Microsoft solutions

Experience

Decade of ERP expertise

Result-Oriented

Measurable business outcomes

24/7 Support

Always available for you